Terms of Service

1. Acceptance of Terms

By accessing or using the JBRI Contact Solutions website and services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

2. About Us

JBRI Contact Solutions provides business process outsourcing (BPO), customer support, virtual assistance, appointment setting, and related business support services to organizations. All services are provided by JBRI Contact Solutions, a business operating under JBRI Credit Group LLC.

3. Use of the Website

You agree to:

• Provide accurate, truthful information when requested.
• Use the website only for lawful purposes and in accordance with these Terms.
• Not interfere with the security or proper operation of the website.
• Not attempt unauthorized access to our systems, networks, or data.
• Not transmit viruses, malware, or any harmful code.
• Not engage in harassment, defamation, or illegal activity through the website.

4. Services

All services provided by JBRI Contact Solutions are subject to written agreements between JBRI Contact Solutions and the client.

Information presented on this website does not constitute a binding offer, quote, or guarantee of service availability. Service terms, pricing, and availability are confirmed only through executed service agreements.

JBRI Contact Solutions reserves the right to modify, suspend, or discontinue any service at any time, with appropriate notice to clients.

5. Intellectual Property

All content on the JBRI Contact Solutions website, including but not limited to logos, graphics, text, software, design, and proprietary systems, is the intellectual property of JBRI Contact Solutions or its licensors unless otherwise stated.

Unauthorized reproduction, distribution, modification, or use of any content is strictly prohibited and may result in legal action.

You may view and use this website for personal, non-commercial purposes only, subject to these Terms.

6. Confidentiality

Information shared with JBRI Contact Solutions through our website, applications, or during business discussions will be handled in accordance with our Privacy Policy.

All confidential business information exchanged between parties is subject to the terms agreed upon in any signed service agreement or Non-Disclosure Agreement (NDA).

7. Limitation of Liability

To the maximum extent permitted by law, JBRI Contact Solutions shall not be liable for:

• Indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, data, or business opportunities.
• Damages arising from the use or inability to use this website or our services.
• Damages from unauthorized access to or alteration of your data.

Our total liability in any claim arising out of these Terms or your use of our services shall not exceed the fees paid by you in the past 12 months, or $100, whichever is greater.

8. Third-Party Services

Our website may contain links to third-party websites, services, and resources. JBRI Contact Solutions is not responsible for the content, accuracy, policies, or practices of third-party services.

Your use of third-party services is governed by their own terms and policies. We encourage you to review those terms before using any third-party service.

9. Employment Applications

Submitting an application through our Careers page does not guarantee employment or consideration for employment.

All hiring decisions are made at the sole discretion of JBRI Contact Solutions based on qualifications, fit, and business needs.

Information submitted through job applications is handled according to our Privacy Policy and applicable employment laws.

10. Payments

Payment terms for business services are governed by individual client service agreements, statements of work (SOW), and invoices.

All payments are due according to the terms specified in your service agreement. Late payments may result in service suspension or termination as permitted by the agreement.

JBRI Contact Solutions reserves the right to update payment methods and billing procedures with notice to clients.

11. Privacy

Your use of this website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

For questions about privacy and data handling, please contact us at info@jbricontactsolutions.com.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically to stay informed of any changes.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable to JBRI Contact Solutions' jurisdiction, without regard to conflicts of law principles.

For client service agreements, the governing law and jurisdiction may be specified in the individual service agreement or Non-Disclosure Agreement (NDA).

Any disputes arising out of these Terms or your use of our services shall be subject to the jurisdiction and courts in the applicable jurisdiction.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

JBRI Contact Solutions
Email: info@jbricontactsolutions.com
Website: https://jbricontactsolutions.com

© 2026 JBRI Contact Solutions · A JBRI Credit Group LLC Company. All rights reserved.